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EISBERG
Omnichannel · DTC · Grocery · Hospitality · CPG

Real-time inventory, customer 360, demand sensing — on one surface.

Stop reconciling POS, e-comm, fulfillment, and loyalty in nightly batches. Eisberg joins them live in Iceberg, classifies PII automatically, and gives your merchants and marketers a single governed surface for every decision.

What’s achievable — measured against your real workload

<5s

inventory truth across channels — target

1

governed customer-360 surface across POS, e-comm, loyalty

25%

targeted reduction in promotional waste

$2.1M

modeled incremental margin on a $1B GMV chain

Use cases

What we target in the first 90 days.

Scoped with you in the pilot, sequenced by what gates your sign-off. Each use case pairs to platform primitives, a policy pack, and a measurable outcome — items marked roadmap are built into pilot scope, not sold as shipped.

Omnichannel inventory truth across POS, e-comm, DC, store, supplier
Customer 360 with consent-aware PII handling for CPRA / CCPA compliance
Demand sensing fused with weather, social, and macro signals
Markdown optimization with margin-aware reinforcement learning
Loss prevention anomaly detection across stores and channels
Compliance module roadmap

Audit-ready by architecture, not by checklist.

The frameworks below are the compliance-module roadmap — packs built as policy-as-code with design partners, not certifications we hold today. What is live now: the tamper-evident, HMAC-chained audit trail and enforced masking + row-level security every module builds on.

PCI DSS

Cardholder data segregation

CPRA / CCPA

Consumer privacy and right to delete

GDPR

EU customer consent management

Who calls us first

The buyers who feel this pain on day one.

Chief Digital Officer
VP Merchandising Analytics
Head of Loyalty / CRM
Plays nicely with what you already run

The systems that matter for your industry.

Some of these connect natively today, some via federated reads, and some are built through the Connector SDK as part of pilot scope — see the roadmap for the honest per-connector tally.

Shopify
NetSuite
SAP CAR
Manhattan Associates
Salesforce Commerce Cloud
Klaviyo
Snowflake Retail Data Cloud

Run a demo on your retail & consumer goods data.

We will spin up a private workspace, point it at a sample of your real workload, and show you autonomous classification, agents executing approved actions, and a side-by-side cost compare in under 30 minutes.